Web privacy policy
TREATMENT MANAGER
The company responsible for the processing of your data under this Privacy Policy is indagoochem
At indagoochem we recognize the importance of protecting your personal information and are committed to treating it responsibly and in accordance with data protection laws.
This privacy policy aims to regulate all aspects related to the treatment of data of the different users who browse or provide their personal data through the different forms located on the web.
Personal information
A personal data is the information that identifies you or makes you identifiable. Through the web, in the boxes established for this purpose we collect the personal data that the user communicates to us: Given name, surname, email, telephone, address, etc.
The user’s visit to the web does not imply that he has to provide any information about his personal data. However, if the personal data is provided, the data will be treated in a lawful manner, subject at all times to the principles and rights set forth in the Spanish RGPD 2016/679 of April 27th, 2016 and the LOPDGDD 3/2018 of December 5th.
Purpose, duration and legitimacy of the treatment
The data provided by the user will be treated for the following purposes:
- Respond to the question or request made by the user through the contact form located on the web. We collect and process the user’s personal data in order to process and manage his/her request, a query or any question made through this form. We will keep these data for the time necessary to comply with the user request and for the time established by law with a minimum duration of 3 years.
- Process and manage the purchase made by the user through the purchase form located on the web. We collect and process the user’s personal data in order to process the order and subsequent payment of the products and services offered on the web. We will keep these data for the duration of the contractual relationship between the parties and for the time established by law for compliance with tax obligations.
The basis of legitimation of the data processing will be the consent granted by the user when selecting the acceptance box of our privacy policy before sending the request. The user has the right to revoke his consent at any time without affecting the legality of the treatment based on the consent prior to its withdrawal.
- Register as a ‘registered user’ through the registration form located on the website that will allow the user to access his/her private area of services and allows us to inform him/her of our activities, being able to send him/her by any electronic means commercial communications to update him/her on our services. We will keep these data as long as the user does not to revoke his registry consent and during the time established by law with a minimum duration of 3 years.
The basis of legitimization of the data processing will be the consent granted by the user when registering through the registration form and the selection of the acceptance box of our privacy policy before submitting the registry request. The user has the right to revoke his consent at any time without affecting the legality of the treatment based on the consent prior to its withdrawal.
- Improve your experience when browsing the web. We will keep these data as long as the user does not revoke their consent to their treatment by deleting cookies and during the time established by law with a minimum duration of 3 years.
The legitimate basis to improve your experience when browsing the web is the consent granted by the user when accepting cookies. The user has the right to revoke his consent at any time without affecting the legality of the treatment based on the consent prior to its withdrawal.
- Manage our social networks and send information about our activities and products. We will keep these data as long as the user does not revoke their consent to their treatment and for the time established by law with a minimum duration of 3 years.
The authorisation to manage our social networks and send information about activities and news, is the consent provided by the user. The user has the right to revoke his consent at any time without affecting the legality of the treatment based on the consent prior to its withdrawal.
- Manage contests and draws organized on the web. We collect and process the user’s personal data in order to manage their participation in the different draws or contests organized by indagoochem, as well as the subsequent communication to the winners. We will keep these data while the contest or draws take place and its subsequent exposure (as defined in the contest rules) as well as during the time established by law with a minimum duration of 3 years.
The authorisation of the data processing will be the consent granted by the user through the completion of the participation form enabled for this purpose on the web and, by selecting the acceptance box of our privacy policy and the contest rules or draw. The user has the right to revoke his consent at any time without affecting the legality of the treatment based on the consent prior to its withdrawal.
Transfer or communication of personal data and international transfers
Your data will not be communicated or transferred to third parties unless there is a legal obligation, or to those service providers associated with the Controller which act as data processors.
No international transfers are made. In the event that at any time they could be made, you will be contacted in order to obtain your consent.
Third Party Data
If the user provides third-party data for any purpose to indagoochem, he/she guarantees that he/she has obtained this data in a lawful manner, that he/she has previously informed those affected, obtaining their consent for indagoochem to communicate them and that the information provided is accurate and truthful.
Mandatory nature of the requested information
All our forms have some checkboxes to accept the privacy policy. If the user does not check these boxes, sending information to the user it is not allowed.
Rights of the interested parties
You have the right to access your data and to obtain confirmation about your data process, as well as a copy of the personal data. You have the right to update your personal data and request the modification of the data that is inaccurate or request the deletion when the data is not necessary for the purposes for which it was collected. You can request to limit the process of your data and oppose to the data process by revoking your consent. You can as well as exercising the right of data portability. Similarly, you have the right not to be subject to decisions based solely on the automated processing of your personal data. Email: marketing@indagoochem.com
If you believe your rights have not been properly addressed, you have the right to file a complaint with the Spanish Agency for Data Protection www.aepd.es
Data processing of Minors
Whomever provides the data through the forms on this website and accepts their treatment declares to be over 14 years of age, being prohibited access and use of the portal to individuals below that age. If at any time, the Responsible detects that a child under 14 has provided personal data, we will proceed to delete it. Likewise, parents or guardians may in any case contact indagoochem to block the access account to individuals under 14 years under their responsibility in case the child had registered falsifying his/her identity.
Cookies Treatment
A cookie is a small file that is downloaded and stored on the user’s computer when it accesses a web page. Cookies allow the web, among other things, to store and retrieve information about the user’s browsing habits or of his/her device. Depending on the information obtained in and the way the users uses his/her device, cookies can be used to recognize the user.
The user has the option to prevent the generation of cookies, by selecting the corresponding option in his/her internet browser software. You can get more information by reading our Cookies Policy.
Social Network Privacy Policy
11. INFORMATION ABOUT THE PERSON RESPONSIBLE FOR THE TREATMENT OF DATA SAVED ON THE OFFICIAL PAGE OF INDAGOOCHEM, IN THE SOCIAL NETWORK
In accordance with the duty of information established in Regulation (EU) 2016/679 of April 27th (GDPR) indagoochem, hereinafter THE RESPONSIBLE wishes to inform the users of this social network about the policy related to personal data treatment and protection of those individuals who voluntarily access and use the official page of THE RESPONSIBLE in the social network. The access and use of this official page of THE RESPONSIBLE, means that you expressly accept this privacy policy and that you consent to the processing of your personal data as described.
2. DATA OF CHILDREN OR DISABLED
Access and registration in this social network is prohibited to children under fourteen (14) years, and thus it is also prohibited access and use of children under fourteen (14 years) to the official website of THE RESPONSIBLE, in the social network. On the other hand, if the user is disabled, THE RESPONSIBLE, warns that it will be necessary the consent of the legal guardian or parental authority or legal representative of the user to access and use of the official page of THE RESPONSIBLE. THE RESPONSIBLE, will be expressly exempt from any liability that may arise from the use of its official website by children under 14 and disabled individuals and the full responsibility is held on their legal representatives.
3. IDENTIFICATION OF THE RESPONSIBLE OF THE DATA FILE
The user is informed that THE RESPONSIBLE, is responsible for the data files and process that collect and store user personal data as a result of the registration process and use of the official page of THE RESPONSIBLE, in this social network. This is without detriment of the data process responsibility corresponding to the social network in which our official page is located.
4. PURPOSES TO WHICH PERSONAL DATA, INFORMATION AND CONSENT ARE REQUESTED
The personal data provided voluntarily by the user to THE RESPONSIBLE, through its official website will be part of a data processing responsibility of THE RESPONSIBLE. THE RESPONSIBLE will offer information about itself, send newsletters to the registered users, exchange information between THE RESPONSIBLE and other users, and establish communication with third parties. Communication will take place by e-mail, fax, SMS, MMS, social networks or any other electronic or physical means, current or future, that allow commercial communication.
From the moment the user uses this official website, he gives his free, unequivocal, specific, informed and express consent for the processing of his personal data by THE RESPONSIBLE, in order to facilitate the above mentioned services and in accordance with the provisions of this politics.
The user is free to use the official page of THE RESPONSIBLE, in this social network, so in case the user does not agree with the processing of his/her personal data, he/she should neither use the official page of THE RESPONSIBLE nor provide his/her personal data.
Through this official page of THE RESPONSIBLE, the user can share texts, photos, videos and other information and / or content that will be subject to both this policy and the Platform Terms and Conditions. The user will be responsible that all the content he publishes enforces the law, this policy and the Platform Terms and Conditions.
The user may only publish on this official page of THE RESPONSIBLE, personal data, photographs, information or other content the user holds the ownership or the authorization from the owner.
THE RESPONSIBLE shall have the right to remove from this official page – unilaterally and without prior communication or authorization from the user – any content published by the user when the user infringes the law, the rules established in this policy and the Platform Terms and Conditions.
5. IDENTIFICATION OF THE RECIPIENTS THAT MAY RECEIVE DATA TRANSFERS OR DATA COMMUNICATIONS FROM THE RESPONSIBLE
The user is informed that all the information and content published on the social network official website of THE RESPONSIBLE may be known by the remaining users of the official website and the social network platform. Consequently, all the information and content published by the user on the social network official website of THE RESPONSIBLE will be communicated to the rest of the users as this is the purpose of the service.
THE RESPONSIBLE, only plans to make transfers or communications of data when according to current regulations should be made to judges, courts, public administrations and administrative authorities.
6. OTHER THIRD SERVICE PROVIDERS
THE RESPONSIBLE, warns the user that this entity is only responsible and guarantees the confidentiality, security and treatment of the data in accordance with this policy, regarding the personal data from the user collected through this social network official page. THE RESPONSIBLE shall not have any responsibility regarding the process and subsequent uses of the personal data that could be made by both the owner of the social network or by information society third party service providers that could access such data due to its services, by carrying out its activity, third parties that include hyperlinks in the social network or other responsible to whom THE RESPONSIBLE sends users through hyperlinks from this official page.
7. QUALITY OF DATA
THE RESPONSIBLE, warns the user that, except for the existence of a legal representation, no user can use the identity of another person and communicate its personal data. The user must at all times take into account that he can only provide personal data corresponding to his own identity and that is adequate, relevant, current, accurate and true. In all cases, the user must respect the privacy of third parties, whether they are users of the social network or the social network official website of THE RESPONSIBLE.
8. RIGHTS THAT ASSIST THE INTERESTED
- Right to withdraw consent at any time.
- Right of access, modification, portability and deletion of your data.
- Right to limit or oppose the data process.
- Right to file a claim with the Control Authority (www.aepd.es) if you consider that the treatment does not comply with current regulations.
9. OTHER INFORMATION OF INTEREST
THE RESPONSIBLE, may modify and / or replace at any time this policy. Such modification may replace, complete and / or modify the currently published policy. Therefore, the user must periodically access it in order to keep updated.
The user can contact THE RESPONSIBLE, through the internal social network messaging service or through the following addresses and contact information:
- indagoochem
- marketing@indagoochem.com
- The user can also read the terms and conditions and policies published by the owner of the social network.
Cookies policy
INFORMATION ABOUT COOKIES
Due to the approval of the modification of the “Law of Services of the Information Society” (LSSICE) established by Real Decreto 13/2012, it is mandatory by all web pages that use dispensable cookies to obtain the express consent of the user, before he browses the web page.
WHAT ARE THE COOKIES?
Cookies and other similar technologies such as local shared objects, flash cookies or pixels, are tools used by Web servers to store and retrieve information about its visitors, as well as to offer proper functioning of the site.
By using these devices, the Web server is allowed to remember some data concerning the user, such as their preferences for viewing the pages of that server, name and password, products that interest them most, etc.
COOKIES AFFECTED BY THE REGULATIONS AND EXCEPTED COOKIES
According to the EU directive, cookies that require informed consent by the user are analytical and advertising and affiliation cookies, excepting those of a technical nature and those necessary for the operation of the website or the provision of services expressly requested by the user.
TYPES OF COOKIES
There are five main groups of cookies:
- Analytical Cookies: they collect information about the website use.
- Social Cookies: These are cookies that are necessary for external social networks.
- Affiliate Cookies: These cookies allow the website manager to track visits coming from other websites, with whom the website manager establishes an affiliate contract (affiliate companies).
- Advertising and behavioural cookies: collect information about the user’s personal preferences and choices (retargeting).
- Technical and functional cookies: these are strictly necessary for the use of the website and providing the service.
COOKIES USED ON THIS WEBSITE
Strictly necessary cookies:
- sessionid: technical cookie containing the session identifier. It is deleted when the user closes his/her browser.
- django_language: technical cookie containing the language of the session. It is deleted when the user closes his/her browser.
- csrftoken: technical cookie with a unique identifier that prevents impersonation of the user and therefore ensures his/her security.
- cookies-config: technical cookie that saves the user’s settings on the number of cookies displayed on the web.
Other types of cookies:
- _ga: Google Analytics cookie that enables the unique visit control function. The first time a user enters the website through a browser, this cookie will be installed. When this user re-enters the website with the same browser, it is considered to be the same user. Only in the event that the user changes browser, it will be considered another user. It expires 2 years after the last update.
- _gat: This cookie is associated with Google Analytics Universal. It is used to limit the speed of data request – the limitation of data collection on sites with high traffic. It expires after 10 minutes.
- _gid: This cookie is associated with Google Analytics. It is used to distinguish users. It expires after 24 hours.
- _gcl_au: Google Ads cookie used to experimenting with advertisement efficiency across web sites using their services. It’s the first party cookie for “Conversion Linker” functionality – it takes information in ad clicks and stores it in a first-party cookie so that conversions can be attributed outside the landing page.
- _utma: Google Analytics cookie that records the date of the first and last time the user visited the website. It expires 2 years after the last update.
- _utmb: Google Analytics cookie that records the time of arrival at the website. It expires 30 minutes after the last update.
- _utmc: Google Analytics cookie used for interoperability with the urchin.js tracking code. It is deleted once the browser is closed.
- _utmt: Google Analytics cookie. This cookie is used to process the type of request demanded by the user. It expires at the end of the session.
- _utmv: Google Analytics cookie. This cookie is used to segment demographic data. It expires at the end of the session.
- _utmz: Google Analytics cookie that stores the source of the traffic or a campaign to track how the user got to the website. Expires 6 months after last update.
REVOCATION OF CONSENT TO INSTALL COOKIES
How to remove to remote cookies from your browser:
Chrome
- Select the Tools icon.
- Click on Settings.
- Click on Show Advanced Options.
- In the ‘Privacy’ section, click on Content Settings. Delete cookies: Click on All Cookies and Site Data… Do not allow cookies to be stored.
- Click on Clear browsing data (empty cache).
- Close and restart your browser.
For more information about Chrome click here: http://support.google.com/chrome/answer/95647?hl=es
Internet Explorer. Version 11
- Select Tools | Internet Options.
- Click on the General tab.
- In Browsing History section, click on Delete browsing history on exit.
- Select Delete files.
- Select Delete cookies.
- Click Delete.
- Click OK.
- Close and restart the browser.
For more information about Internet Explorer click here: http://windows.microsoft.com/es-419/windows7/how-to-manage-cookies-in-internet-explorer-9
Firefox. Version 18
- Select Firefox | History | Clear Recent History.
- Next to Details, click on the arrow pointing down.
- Select the following checkboxes: Cookies, Cache, Active Logins.
- Using the “Delete Time Interval” from the drop-down menu, select All.
- Click on Delete Now.
- Close and restart the browser.
You can accept or decline cookies individually in Firefox Preferences, in the History section available under Tools >Options > Privacy.
For more information about Mozilla Firefox click here: https://www.mozilla.org/es-ES/privacy/websites/#cookies
Safari Version 5.1
- Select the Safari icon / Edit | Restore Safari.
- Select the following checkboxes: Clear history, Delete all website data.
- Click Reset.
- Close and restart the browser.
For more information about Safari click here: http://support.apple.com/kb/PH5042
Opera
- Options – Advanced – Cookies.
- The cookie options control the way Opera handles cookies and therefore their acceptance or rejection.
- For more information about Opera click here: http://help.opera.com/Linux/10.60/es-ES/cookies.html
Other browsers
- Please check the documentation of the browser you have installed.
If you wish, you can configure cookies here.
Consent to the processing of personal data
indagoochem is responsible for processing the user’s personal data and informs the user that these data will be processed in accordance with the provisions of current regulations on the protection of personal data, Regulation (EU) 2016/679 of 27 April 2016 (GDPR). As a user, you can be provided with the following processing information:
Purpose of the treatment:
Maintain a business relationship.
Data conservation criteria:
They will be saved as long as there is a mutual interest in maintaining the purpose of the treatment. When it is no longer necessary, data will be deleted with appropriate security measures to ensure the pseudonymization of the data or their total destruction.
Communication of data:
The data will not be communicated to third parties, except under legal obligations.
User rights:
Right to withdraw the consent at any time. Right of access, rectification, portability and deletion of your data and the limitation or opposition to its processing. Right to submit a complaint to the Control Authority (agpd.es) if the user considers that the processing does not comply with current legislation.
Contact details to exercise your rights:
marketing@indagoochem.com
Social Network Privacy Policy
11. INFORMATION ABOUT THE PERSON RESPONSIBLE FOR THE TREATMENT OF DATA SAVED ON THE OFFICIAL PAGE OF INDAGOOCHEM, IN THE SOCIAL NETWORK
In accordance with the duty of information established in Regulation (EU) 2016/679 of April 27th (GDPR) indagoochem, hereinafter THE RESPONSIBLE wishes to inform the users of this social network about the policy related to personal data treatment and protection of those individuals who voluntarily access and use the official page of THE RESPONSIBLE in the social network. The access and use of this official page of THE RESPONSIBLE, means that you expressly accept this privacy policy and that you consent to the processing of your personal data as described.
2. DATA OF CHILDREN OR DISABLED
Access and registration in this social network is prohibited to children under fourteen (14) years, and thus it is also prohibited access and use of children under fourteen (14 years) to the official website of THE RESPONSIBLE, in the social network. On the other hand, if the user is disabled, THE RESPONSIBLE, warns that it will be necessary the consent of the legal guardian or parental authority or legal representative of the user to access and use of the official page of THE RESPONSIBLE. THE RESPONSIBLE, will be expressly exempt from any liability that may arise from the use of its official website by children under 14 and disabled individuals and the full responsibility is held on their legal representatives.
3. IDENTIFICATION OF THE RESPONSIBLE OF THE DATA FILE
The user is informed that THE RESPONSIBLE, is responsible for the data files and process that collect and store user personal data as a result of the registration process and use of the official page of THE RESPONSIBLE, in this social network. This is without detriment of the data process responsibility corresponding to the social network in which our official page is located.
4. PURPOSES TO WHICH PERSONAL DATA, INFORMATION AND CONSENT ARE REQUESTED
The personal data provided voluntarily by the user to THE RESPONSIBLE, through its official website will be part of a data processing responsibility of THE RESPONSIBLE. THE RESPONSIBLE will offer information about itself, send newsletters to the registered users, exchange information between THE RESPONSIBLE and other users, and establish communication with third parties. Communication will take place by e-mail, fax, SMS, MMS, social networks or any other electronic or physical means, current or future, that allow commercial communication.
From the moment the user uses this official website, he gives his free, unequivocal, specific, informed and express consent for the processing of his personal data by THE RESPONSIBLE, in order to facilitate the above mentioned services and in accordance with the provisions of this politics.
The user is free to use the official page of THE RESPONSIBLE, in this social network, so in case the user does not agree with the processing of his/her personal data, he/she should neither use the official page of THE RESPONSIBLE nor provide his/her personal data.
Through this official page of THE RESPONSIBLE, the user can share texts, photos, videos and other information and / or content that will be subject to both this policy and the Platform Terms and Conditions. The user will be responsible that all the content he publishes enforces the law, this policy and the Platform Terms and Conditions.
The user may only publish on this official page of THE RESPONSIBLE, personal data, photographs, information or other content the user holds the ownership or the authorization from the owner.
THE RESPONSIBLE shall have the right to remove from this official page – unilaterally and without prior communication or authorization from the user – any content published by the user when the user infringes the law, the rules established in this policy and the Platform Terms and Conditions.
5. IDENTIFICATION OF THE RECIPIENTS THAT MAY RECEIVE DATA TRANSFERS OR DATA COMMUNICATIONS FROM THE RESPONSIBLE
The user is informed that all the information and content published on the social network official website of THE RESPONSIBLE may be known by the remaining users of the official website and the social network platform. Consequently, all the information and content published by the user on the social network official website of THE RESPONSIBLE will be communicated to the rest of the users as this is the purpose of the service.
THE RESPONSIBLE, only plans to make transfers or communications of data when according to current regulations should be made to judges, courts, public administrations and administrative authorities.
6. OTHER THIRD SERVICE PROVIDERS
THE RESPONSIBLE, warns the user that this entity is only responsible and guarantees the confidentiality, security and treatment of the data in accordance with this policy, regarding the personal data from the user collected through this social network official page. THE RESPONSIBLE shall not have any responsibility regarding the process and subsequent uses of the personal data that could be made by both the owner of the social network or by information society third party service providers that could access such data due to its services, by carrying out its activity, third parties that include hyperlinks in the social network or other responsible to whom THE RESPONSIBLE sends users through hyperlinks from this official page.
7. QUALITY OF DATA
THE RESPONSIBLE, warns the user that, except for the existence of a legal representation, no user can use the identity of another person and communicate its personal data. The user must at all times take into account that he can only provide personal data corresponding to his own identity and that is adequate, relevant, current, accurate and true. In all cases, the user must respect the privacy of third parties, whether they are users of the social network or the social network official website of THE RESPONSIBLE.
8. RIGHTS THAT ASSIST THE INTERESTED
9. OTHER INFORMATION OF INTEREST
THE RESPONSIBLE, may modify and / or replace at any time this policy. Such modification may replace, complete and / or modify the currently published policy. Therefore, the user must periodically access it in order to keep updated.
The user can contact THE RESPONSIBLE, through the internal social network messaging service or through the following addresses and contact information: